Payment policy

Haina Hostel will request a credit card, credit card number, CV and credit card holder’s name as payment guarantee for the booking. NO CHARGE will be applied until check-in.

At checking in, guest may pay with the same credit card or cash. In case of using credit card, an official ID of the credit card holder will be requested (passport or any official ID)

In case a guest has no credit card when booking, a down payment of 50% of the total stay will be requested. Such down payment may be sent by PayPal, bank deposit or transfer to a bank account number that Haina Hostel will sent in written.

Changes and cancellations made 48 hours prior to booking date, as minimum, have NO CHARGES. In case of cash down payments, reimbursement will be applied.

When changes and cancellations are made within less than 48 hours prior to booking date, a charge of 50% will be applied.

Unannounced NO SHOW has a 100% charge. In case of cash down payments, reimbursement will not be applied.